What you can request
You can ask Smart Visions to delete or de-identify data that we control for your Smart Visions account, customer workspace, or an authorized Meta / WhatsApp integration. Disconnecting an integration stops future access but does not by itself delete data already stored by Smart Visions.
How to request deletion
Send the request from an authorized business contact. Include the business name, the email used for Smart Visions access, the Meta Business or WhatsApp Business identifier if known, and the scope of data you want deleted. Never send us your Facebook password, WhatsApp password, access token, app secret, or other credential.
Request data deletion on WhatsApp
Verification and completion
We verify that the requester is authorized before deleting data. After verification, data controlled by Smart Visions is deleted or de-identified as applicable. Limited records may be retained when required for security, fraud prevention, legal obligations, financial records, or audit integrity.
This is a manual privacy-request process. It does not claim automatic deletion from Meta systems or from systems controlled by another provider.